Privacy Policy

Our Commitment to Privacy

At shyklikc.com, we act as the data controller responsible for managing your personal information. We collect and process data to facilitate the organization of offline entertainment events. Our purpose is to ensure seamless coordination of your requests, tailor services to your preferences, and maintain effective communication.

We rely on lawful bases for processing: fulfilling contractual obligations to deliver requested services, pursuing legitimate interests in operating our platform efficiently, obtaining your consent for optional activities such as informational communications, and complying with legal requirements like record retention.

Our approach emphasizes transparency and adherence to international data protection standards, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Australian Privacy Principles (APP). We do not use your information for automated decision-making or profiling that produces significant effects. Our focus remains on providing personalized, reliable support to create memorable experiences. For inquiries, contact us at [email protected].

We collect only the data necessary to achieve these purposes. Personal information, such as names, contact details, or event preferences, is gathered when you submit inquiries, make bookings, or engage with our platform. Technical data, including device type, browser details, page views, and session duration, is collected automatically to enhance platform functionality. We ensure that all data collection aligns with the principles of necessity and minimization.

Our commitment extends to safeguarding your information through robust security measures and limiting its use to the purposes outlined. We regularly review our practices to maintain compliance with global standards, ensuring your trust in our services. If you have concerns or wish to exercise your rights, we provide accessible channels to address them promptly.

Data Collection and Purpose

We collect specific categories of information to deliver our services effectively. When you book an event, we gather contact details such as names, email addresses, and phone numbers to manage inquiries and confirm arrangements. Event-specific details, including dates, locations, and expected attendance, are collected to customize setups and ensure smooth execution.

Payment-related information is processed securely through trusted third-party platforms to validate bookings, without storing sensitive financial data on our systems. Additionally, we collect interaction data, such as IP addresses, device types, page views, and session durations, to analyze platform performance and improve user experience. These analytics are anonymized and used to understand trends without identifying individuals.

Cookies and similar technologies support these efforts: essential cookies enable core functionality, functional cookies retain user preferences, and analytical cookies provide insights into platform usage. For details on managing these, refer to our Cookie Policy.

All data collection is grounded in clear purposes: to fulfill your event requests, communicate updates, and enhance our platform's usability. We process data based on your consent for optional activities, such as receiving newsletters, or on contractual necessity for delivering services. Data is retained only for as long as required, with personal details stored for 3 months to 5 years depending on legal or operational needs, such as record-keeping for event contracts. Upon completion of these purposes, data is securely deleted or anonymized.

We do not collect information from individuals under 18 years of age, and any such data detected is promptly removed. Our practices are designed to comply with international standards like PIPEDA and APP, ensuring responsible data management.

Data Sharing and Security

We share your information only when necessary to provide our services or meet legal obligations. Data may be disclosed to trusted partners, such as event equipment suppliers or analytical service providers like Google Analytics, who adhere to equivalent data protection standards. If data is processed outside Australia, for instance through third-party trackers, we implement safeguards to ensure compliance with PIPEDA and APP, such as contractual agreements with recipients.

In rare cases, we may share information to comply with lawful requests from authorities or during business transitions, such as mergers, with prior notification. Publicly shared content, such as comments in community sections, is visible to all users. We minimize data sharing and apply industry-standard protections, including SSL/TLS encryption, access controls, and regular security audits, to prevent unauthorized access, loss, or misuse. However, no system is entirely immune to risks.

Our security measures encompass physical, technical, and administrative safeguards to protect your information. Data is stored on secure servers with restricted access, and any cross-border transfers are conducted with protections aligned with international standards. We ensure that third parties handling your data maintain comparable security levels. Analytical data, such as device types or session durations, is processed in an anonymized form to understand usage trends without linking to individuals.

We continuously monitor and update our practices to address emerging risks. If you have concerns about data sharing or security, you may contact us through our website or at the email provided earlier in this policy.

Your Rights and Contact Information

You have specific rights regarding your personal information. You may request access to the data we hold about you, obtain a copy, or correct inaccuracies. You can also request deletion of your data, though retention may be required for legal or contractual purposes. You may restrict certain processing activities, such as during dispute resolution, or object to processing based on our legitimate interests.

If you provided consent for activities like newsletters, you may withdraw it at any time, though this may limit certain services. To exercise these rights, submit a request via our website's form or email us. We respond within 10 to 30 days, outlining any limitations where applicable. If dissatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au/.

Data is retained for 3 months to 5 years, depending on its purpose: booking details are kept for up to 5 years to meet contractual or legal obligations, while analytical data is retained for up to 2 years to improve services. Upon expiration, data is securely deleted or anonymized. We do not collect data from individuals under 18 years of age.

This policy may be updated periodically, with changes posted on our website. Continued use of our platform indicates acceptance of updates. For questions or to exercise your rights, contact us via our website or at [email protected]. Links to our Cookie Policy and other relevant documents are available on our platform.